Archive | September 2013

Backing Up Your Business: Data Where To Begin.

Baltimore Computer Repair ServiceA disaster recovery plan is critical for the health of every small business but, only 25% of the businesses I encounter have a plan in place. Personally, I Feel this is because business owners don’t have a clear idea on what needs to be done; not knowing where to begin, they put off building a disaster recovery plan. A good Plan starts with backing up Business Critical Data.

 So Just What is Business Critical Data?

Business critical data includes information your business could not recover if it were lost. Any small business disaster recovery plan should focus on keeping this irreplaceable data safe. That data might include:

  • Customer information
  • Email correspondence
  • Financial records and information
  • Sales and shipping records
  • Insurance, vendor and employee contact information
  • LAN and WAN Network diagrams and IT vendor service level agreements
  • Telephone service level agreements
  • Drawings or Specification documents
  • HR records
  • Video or audio records
  • Procedures and Policies
  • Quality and product tracking records
  • Inventory records
  • Certificates and Licenses
  • Security information
  • Manuals, books and other products created for and by your business
  • Offsite storage indexes which include what is stored off site, where it’s stored, and when it was update.

Now you have a idea of what Business Critical Data is you can begin putting together your Disaster Recovery Plan.

Connected PC SolutionsLaptop and Computer Repair in Baltimore Maryland

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Conduit Search – Malware, Spyware and A Toolbar All In One!

Perry Hall Computer RepairThe Conduit Virus (shown above), is a piece of malware that redirects your browser to search.conduit.com, an internet search engine. There is also a Conduit toolbar that can get installed on your computer. The malware will hijack your browser, and add toolbars and change your default search engine and homepage. It puts files on your computer that can restore it if you try to change these settings back.

Apart from changing your browser settings, this virus can also compromise your computer’s safety and even your personal safety. This is because this virus spies on your internet activities. This is how it is able to display the pop-up ads. If you use your computer for financial and personal transactions, it may get the passwords and private information. If this information gets into wrong hands, it can lead to internet fraud and identity theft. It turns out that this is a spyware and backdoor of the worst imaginable kind. Even worse, it will open up your computer to all kinds of additional malicious applications from third parties, which can be installed without you even noticing, once the primary backdoor is open. This virus can also lead to computer crashing and slow down. This is because it corrupts your system files and is takes up space on your system memory.

 

Connected PC Solutions has was experience removing Malware such as The Conduit Browser Hijacking Tool bars . Only proper removal will result in a lasting fix.visit us at www.BaltimorePCFix.com

 

Perry Hall PC Repair/ Computer Repair in Perry Hall Maryland

 

5 Quick Tips For a Smooth Running Computer

Perry Hall Computer Repair BusinessFive Quick Tips to a Smooth Running PC 

  • Keep all of your working files in one folder. The My Documents folder is offered by Windows expressly for this purpose. The benefits of keeping all your files in one place are multiple. One, you know where all your files are, two, it’s easy to back them all up at once, and three, your machine will run faster.
  •  Don’t put your personal files on the root of the C: drive. If you store a large number of files in the root folder, you could corrupt your disk file table which could lead to a “NTLDR is missing” error message when you boot the computer. Very bad. If you have personal files on the C: drive now, move them to the My Documents folder.
  • Uninstall programs that you are not using. But don’t just delete the program. Remove it correctly! so you won’t cause Windows errors. Go to Start, Control Panel, Add or Remove Programs. Find the program you want to remove in the list, and click the Remove button.
  • If you download a zip file and expand it, delete the original zip file when you are done.

 

If your Computer is running slow or acting strangely Call A Professional Computer Repair Technician Call Connected PC Solutions Perry Hall PC Repair

Why You Should Hold Off Upgrading to Windows 8

While Windows 8 was held to be one of Microsoft’s great innovations, here are top 5 reasons it would be a good idea to wait on upgrading.

Learning A Completely New Operating System

This is not like when Windows 7 was released and you upgraded from Windows Vista. This is a Completely New Operating System. That means almost everything has been revamped. You will have to lean how to do everything from the advanced tasks to where the start menu is located.

Start Menu Is Totally Different

The feature most used is the Start Menu. Even that has been moved and redesigned. It is no longer just a small menu that open in the bottom left hand corner of the screen. Now it actually takes up the entire screen.

Hardware And Software Compatibility Issues

Windows 8 has been known to have Compatibility Issues with either hardware or software. These are mostly due to drivers not being supported for windows 8.

hp-touchsmart-iq800-series-all-in-one-pcYou Don’t Have A Touch Screen Computer

It is designed with mainly Touch Screen Computers in mind, which are not very widely used although they are quickly becoming the industry standard. Most people are still using a mouse and keyboard for their input needs. That is why the app based interface known as “Metro” seems to be such a hindrance for the average user.

 

Bugs and Glitches

When a new operating system is release is usually has “bugs” or little glitches that can cause very annoying problems. If you wait to update to Windows 8, the manufacturer usually fixes these issues with the release of a service pack. These issues are already fixed with the current Windows 7 and Windows Vista.

When thinking of upgrading to Windows 8 these are a few things to consider before making that system changing decision.

If you are not ready for a big change in the view and use of your computer system then it benefit you to wait before upgrading to Windows 8. Should you choose to upgrade to Windows 8 I would recommend visiting Microsoft’s Compatibility website to assure a smoother transition to the new operating system.

 

Perry Hall Computer Repair

How to Clean Your Laptop

laptop-cleaningCleaning A Laptop Computer

Cleaning a laptop computer is not as hard as one may think. You can clean the LCD screen, battery connections, keyboard, touch pad, and USB ports  as needed without opening the laptop casing.  You may need to clean your laptop monthly, depending on the area the computer is kept .  For the average home cleaning your laptop is recommended once to twice a year as preventative maintenance. Keeping to this plan can save you a lot of time and money by extending the life span of your laptop.
Safety First
Always unplug the system before cleaning any laptop computer. Remove the battery and press and hold the power button for 5 seconds to discharge any voltage left in the PC.
Laptop Screen Cleaning

Clean the LCD screen with a soft dry cloth. If the screen is really dirty, use distilled water, applying limited amounts to the cloth, never spray water or any liquid directly onto a computer screen or use a laptop screen cleaning kit. Apply light pressure as you wipe the screen because LCD screens can crack under direct concentrated pressure.  Never uses an Ammonia based cleaner on your laptop screen it will damage the display
How To Clean Laptop
Use a can of  compressed air to blow dust and other particles out of the keyboard and touch pad. When using compressed air make sure not to shake or turn the can upside down because cool liquid may spray out of the can which can hurt you and damage the computer.  Turn the computer at an angle and use the compressed air to blow out from under the keyboard and make sure no keys are sticking or dirty. Then, if needed  you can take a damp cloth and wipe down the lid, keyboard and touch pad. If that doesn’t fix the keys that are sticking you should take the laptop to a professional to remove the keyboard or key caps to better clear out any remaining problems. Use the compressed air to clear out anything obstructing the ventilation of the laptop. You  can do this by blowing out the vents and ports on the sides and back of the laptop. Next, you should clean the battery connections. All that is needed for this is contact cleaner and something non-abrasive to clean the contacts such as a cotton swab. Remove the battery and clean the copper contacts.  Remember, it is not a good idea to just spray any liquid on the computer.
Spray the cleaning cloth you are using and not the computer itself.
If you would need a professional to take care of this task for you, contact the computer experts at Perry Hall PC Repair.

DIY Computer Maintenance – Keep Your PC Running

Perry Hall Computer RepairHas your computer stopped working?

Computers require maintenance on a regular basis. Maintaining and repairing your computer ensures it operates error-free instead of making you frustrated. Read these free computer repair tips:

Defragmentation of the computer system is necessary to prevent it from slowing down on performance.  Neglecting this results longer wait times when searching for files and opening programs. Defragmenting also streamlines bits of other programs and files that have been deleted or uninstalled, and that have been distributed randomly in the system, taking up unnecessary memory space.

Installing anti-virus software helps prevent system crashes and theft of private information by online criminals. Many cyber-threats such as viruses, trojans, spyware could cause problems if left unchecked. It’s necessary ensure that antivirus programs are updated to deal with the newest cyber-threats.

Delete unnecessary temporary files and programs from the computer. These junk files waste hard disk space which also slows down performance.  Also remove software programs that you no longer use.

PC physical cleaning keeps the machine free from dirt and dust. Over time tiny particles and dust collect on the machine which cause it to overheat and malfunction. When working on a PC it’s best to keep food and liquids away from it.

Ensure the machine’s programs and software are updated. There are numerous software that can do this automatically. The main thing to remember is that computers need care and attention to work properly. These are some basic but important tips regarding computer repair and maintenance that users ought to keep in mind.

If you are unsure about how to do any of these tasks yourself, don’t risk damaging your computer system.  Consult a professional computer technician. Contact  Perry Hall PC Repair for certified computer technicians to fix any computer problem.

Computer Repair in Baltimore Maryland

Never Get A Virus Again –

Computer Repair BaltimoreInstall a Good Antivirus Software and Keep it Up to Date

If you don’t have antivirus software installed, then you need to get on this right away. I would highly recommend Vipre Anti-Virus If you are looking for a good antivirus. The second part of this is that you need to keep this software up to date and you need to run scans regularly. Most good antivirus software packages will automatically update themselves. However, it is a good idea to check that this is happening. When it comes to scanning, it is a good idea to scan every week or so. By keeping your virus protection software up to date and by scanning often, you can make sure you catch any threats before they can wreak havoc on your PC.

Be Careful When Opening and Clicking Links Within Emails

Opening a bad attachment or directly clicking on a virus in an email are two really common ways to get a virus. There are quite a few ways to avoid this. First, be really careful opening emails that have attachments from people you don’t know. Second, if you open an email, you don’t recognize the sender, and the email itself really doesn’t make sense, then don’t click on any of the links in the email. In this case, it is best to just delete the email and move on. Last, if you are not with a solid email provider like G Mail, Yahoo Mail, etc, then you may want to think about switching. These services do a great job of filtering out any viruses before they even get to your inbox.

Be Careful When Browsing the Internet

Another really common place to get a virus is from a bad website. We have all been there, we have clicked on a link or a result in Google search and we end up at a website that just doesn’t look trustworthy. This site is trying to get you to download stuff, has tons of popups, and won’t even let you go back. In most cases, you are still OK. However, what you do next may determine if you get a virus or not. First, see if you can go back or even see if you can close out the browser window. If it doesn’t let you, you can try to close any popups or notifications using the “X” or the cancel button. If you still can’t get away from the bad site, you can use the task manager by pressing CTRL+ALT+DEL to manually close your browser task. The big key is that whatever you do, don’t allow your browser to download anything. Most browsers today will ask if you are sure that you want to continue with a download. This is where you make your last stand against the virus.

To go along with this, it is best to just avoid certain types of sites. First of all, avoid public torrents and public torrent sites. These are well-known virus farms. You may also want to be careful around any type of adult sites or any low quality streaming sites. I am not talking about YouTube here. I am talking about sites that stream a specific TV show or channel illegally. These types of sites might have malware as well.

One last thing to look out for when browsing is fake “download”, “play now”, “play”, etc buttons. Be really careful around these. Keep an eye out for these on sites that you particularly don’t trust. Also, while on the topic, don’t fall for the “Your computer is infected” ads or popups as well. These are usually a trick to get you to download a virus. If you see one of these and you are unsure, close it, then open up your virus protection software and run a scan. This will tell you if you are truly infected or not.

Be Careful When Downloading Programs or Files

There are many times when you really just need to download a program or file from the Internet. If you do this correctly, then there is no issue. However, the key here is that when you download something, make sure it is from a trusted source. Downloading software directly from the software manufacturers website is one good tip. For example, if you need to download iTunes, download it from Apple itself, not some third party distributor. The only time you should download from a third party site is when the site itself links to the third party site for the download.

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By following the tips and advice above, hopefully you will never get a virus again.

 

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