Local Computer Repair vs The Big Box Store: Why Our Customers Win
We have been serving Baltimore with fast friendly & affordable computer repair. Connected PC Solutions© offer three ways to get your computers, laptops and other tech fixed. We now offer In-Shop, with our FREE Pickup & Return computer and laptop repair. We can service both home and small business customers from Baltimore City and Baltimore County.
Unlike many repair shops and big box stores we don’t:
- Nickel and dime our customers.
- We never charge inflated hourly rates or stick on extra fees for things like same day service or cleaning dust from inside your computer.
- When you call us you will know an exact repair cost $69 +Parts for Computer Repairs and $79 for Standard Virus Removals.
- We make sure every customer knows exactly what the cost of the repair will be.
Every Service or Repair Includes Free:
- 30 Day Guarantee on all work!
- Free Same Day Service when possible – Most Repairs complete within 24 hrs
- Free Pick Up and Return Delivery
- Free system performance evaluation
- Free Operating system security evaluation
- Free Clean out of any dust inside your computer
Our clients could choose to use the Big Box stores. I’ve heard from many that the gimmick of the “Special Agent” wears off quickly when the prices are very high and you are just a number. You get Agent 10009 today….Agent 234 next week…and a new one each time. But they choose us!!
I think the big stores have a great thing going but just like their retail operation they are a VOLUME business. You are expected to know a lot about your technology so they can perform work on it and give it back to you. I take a different approach in that I see Perry Hall PC Repair working for your business as if we are on staff. We feel a responsibility to make your IT work to help your business succeed and thus look to us for the long term.
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